since update to 22.214.171.124 Drag&Drop, Edit and Execute files from File transfer window dont work anymore.
Also if you install the Viewer on a new maschine and connect to a Custom Server, you are being asked if you like to download the Adressbooks thats stored on the Server AND also to download the new license dialog. But if you confirm that dialogs not quick enough, then you can't click anything anymore, only kill the Task for a new try.
And if you wakeup a suspended/sleep mode pc with a open/running Viewer (e.g. systemtray) you cant open a connection (e.g. full control) to any host, and you cant close the viewer (exit app), only Taskmanager and a app restart helps.
Host, server and viewer are on the newest version.
This is our first major update, we have ~370 hosts connectet to our Server and we need a full working remote access solution for our customers. All previous updates was fine, so we hope this bugy release was a one-time thing.
One note about the File Transfer mode. Please, note that since we have re-written the File Transfer protocol from scratch, it requires that both Viewer and Host are version 7. Otherwise the File Transfer mode won't work at all. This is from our release notes:
The remote File Transfer folders now open much faster. Note: this feature requires updating both Viewer and Host to the new version.
This is to inform you that we've managed to reproduce some issues that you've reported in your initial post. We will implement fixes for the reproduced issues in our next update. The updated version of Remote Utilities will be released approximately by the end of next week. Sorry for the inconvenience.
Thar reminds me:on my XP Viewer machine at v 126.96.36.199, if I right click anywhere in either of the explorer panes in the file transfer window, the entire screen goes white. Rather scary the first time it happened, but hitting escape key gets back to normal display. I can't remember what happened in v 188.8.131.52, and don't know what is supposed to happen.
Peter, we haven't received other similar reports yet, but we will additionally test how the File Transfer connection mode works with Windows XP to see if we can reproduce the issue. Please note that in version 184.108.40.206 an old mechanism for the File Transfer mode was used which was replaced with an improved mechanism starting version 7 of Remote Utilities.
ipanic, thank you. I'll forward the additional information to our development department and ask for their input on this.
We'll keep you updated on the issues in this thread.
This is to inform you that we had reproduced and fixed reported File Transfer mode issues and would like to send you the updated files for a test, to see if the fixes work for you. Please contact us at email@example.com so that we can email you the files along with the instructions.