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Not connecting
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Links used in this discussion
john Randal,
User (Posts: 120)
Mar 03, 2019 9:33:37 am EST
Support level: Mini
Ive noticed i cannot connect to my hosts they timeout are you having problems with the online server?
Muhannad Abudahab,
User (Posts: 1)
Mar 03, 2019 9:58:24 am EST
Support level: Free or trial
Same problem herejohn Randal wrote:
Ive noticed i cannot connect to my hosts they timeout are you having problems with the online server?
Conrad Sallian,
Support (Posts: 3013)
Mar 03, 2019 10:51:02 am EST
Hello,
There was a planned restart for maintenance for about 5 minutes or so. Now the servers are up and running.
Let us know if you have issues. Thanks.
There was a planned restart for maintenance for about 5 minutes or so. Now the servers are up and running.
Let us know if you have issues. Thanks.
john Randal,
User (Posts: 120)
Mar 03, 2019 4:26:02 pm EST
Support level: Mini
THANKS Working now are there any clear instructions or videos on creating out own server to point tot he computers ? and any instructions on a sonic wall firewall to pass them through? have you ever added this feature to a synolgy unit?
Pauline,
Support (Posts: 2848)
Mar 04, 2019 9:33:08 am EST
Hello John,
Thank you for your message.
You can also read more about the RU Server and its other roles in our Documentation.
You can read more about ports that are used by the RU Server here.
Also, you might find useful information on setting up port forwarding rules in this section.
Please let me know if you have more questions.
Thank you for your message.
Please refer to this guide on setting up the RU Server relay role.are there any clear instructions or videos on creating out own server to point tot he computers ?
You can also read more about the RU Server and its other roles in our Documentation.
Unfortunately, we cannot assist you in setting up a port forwarding rule in a third-party firewall. Please refer to the Sonic Wall Documentation.and any instructions on a sonic wall firewall to pass them through?
You can read more about ports that are used by the RU Server here.
Also, you might find useful information on setting up port forwarding rules in this section.
Unfortunately, we don't integrate with this software. Remote Utilities works as a standalone program for Windows OS/iOS/Android.have you ever added this feature to a synolgy unit?
Please let me know if you have more questions.
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