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Hi,

Does the File Transfer Utility support mapped drives? If so, how can I connect to a mapped drive on a host.

I can see the local drives C:\ D:\ E:\ etc but not Z:\ which is mapped to a NAS device

I have tried entering the UNC path for the device after COMPUTER in the display above the drives like COMPUTER \\NAS_DEVICE_NAME but I just get "Warning: Unable to open this directory"

Any advice on accessing a mapped drive or UNC path would be much appreciated.

Thanks
Chas

I did some of my own testing, and a mapped drive does not show up on the remote/host computer.
It does however show up on the viewer computer. Maybe a permissions issue?

I agree. Even a remote Command Prompt cannot see the Z: drive but a local one can.

Will need to explore the remote security settings and try logging in as a dedicated remote Admin.

Switching to System fixed it for me in my testing.

Hi Conrad,

Answer to your questions:
1. Yes, me the Admin on both computers, same username on both, logged in to PC'sthrough Windows with the same credentials.

2. No. I just run the viewer as a normal program. All others that require drive access locally can see mapped drives on both PC's In file transfer window for the Viewer I can see the Mapped Drive but for the host I cannot and get the error message when attempted.

I will try running the viewer program as an Admin.

Hi Alex,

Please tell me how you switched it to system? I could not find this as an option in either the Viewer or Host settings.

Thanks both

Chas

Hi Conrad,

Running the Viewer as Administrator made no difference, still could not access the mapped drive on the host.

Chas

Ah Alex,

I see now where you select SYSTEM and that's what I have set as default in the viewer. Under Access in the File Transfer display. Changing that to CURRENT USER immediately makes the mapped drive available in the HOST window. Changing back to SYSTEM removes the mapped drive.

So great, it works but I'm still none the wiser as to why this works in the way it does. If it's been explained in the documentation, then I must have missed it. Please can someone post a link.

Thanks all. Effectively problem resolved.

Chas

Chas Large wrote:

Ah Alex,

I see now where you select SYSTEM and that's what I have set as default in the viewer. Under Access in the File Transfer display. Changing that to CURRENT USER immediately makes the mapped drive available in the HOST window. Changing back to SYSTEM removes the mapped drive.

So great, it works but I'm still none the wiser as to why this works in the way it does. If it's been explained in the documentation, then I must have missed it. Please can someone post a link.

Thanks all. Effectively problem resolved.

Chas

I haven't found documentation on it - but I am glad that it fixed your problem as well.