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File Transfer and Mapped Drives

Chas Large, User (Posts: 11)

Jun 26, 2018 12:48:46 pm EDT

Ah Alex,

I see now where you select SYSTEM and that's what I have set as default in the viewer. Under Access in the File Transfer display. Changing that to CURRENT USER immediately makes the mapped drive available in the HOST window. Changing back to SYSTEM removes the mapped drive.

So great, it works but I'm still none the wiser as to why this works in the way it does. If it's been explained in the documentation, then I must have missed it. Please can someone post a link.

Thanks all. Effectively problem resolved.

Chas

File Transfer and Mapped Drives

Chas Large, User (Posts: 11)

Jun 26, 2018 12:44:26 pm EDT

Hi Conrad,

Running the Viewer as Administrator made no difference, still could not access the mapped drive on the host.

Chas

File Transfer and Mapped Drives

Chas Large, User (Posts: 11)

Jun 26, 2018 12:42:36 pm EDT

Hi Conrad,

Answer to your questions:
1. Yes, me the Admin on both computers, same username on both, logged in to PC'sthrough Windows with the same credentials.

2. No. I just run the viewer as a normal program. All others that require drive access locally can see mapped drives on both PC's In file transfer window for the Viewer I can see the Mapped Drive but for the host I cannot and get the error message when attempted.

I will try running the viewer program as an Admin.

Hi Alex,

Please tell me how you switched it to system? I could not find this as an option in either the Viewer or Host settings.

Thanks both

Chas

File Transfer and Mapped Drives

Chas Large, User (Posts: 11)

Jun 24, 2018 4:02:08 am EDT

I agree. Even a remote Command Prompt cannot see the Z: drive but a local one can.

Will need to explore the remote security settings and try logging in as a dedicated remote Admin.

File Transfer and Mapped Drives

Chas Large, User (Posts: 11)

Jun 23, 2018 9:39:33 am EDT

Hi,

Does the File Transfer Utility support mapped drives? If so, how can I connect to a mapped drive on a host.

I can see the local drives C:\ D:\ E:\ etc but not Z:\ which is mapped to a NAS device

I have tried entering the UNC path for the device after COMPUTER in the display above the drives like COMPUTER \\NAS_DEVICE_NAME but I just get "Warning: Unable to open this directory"

Any advice on accessing a mapped drive or UNC path would be much appreciated.

Thanks
Chas

IOS client name on screen

Chas Large, User (Posts: 11)

Jun 22, 2018 12:59:37 pm EDT

I have one pc with the host settings set to display the connections in a box on the bottom RH corner. Whilst this is great and it displays the machine type connected and its IP address. It would be good if instead of the machine type it used the machine name.

For example, when I connect to the host with my laptop, it displays "Laptop" and with my iPad it displays "iPad". If it displayed the name given in the settings like the Username or the machine name like "Chas's iPad" this would help in identifying the user.

Is it possible to set this display either in the Host settings or in the iOS version?

If this sounds more like a feature request, please move it to the appropriate board.

Thanks
Chas

Sound

Chas Large, User (Posts: 11)

Jun 22, 2018 12:38:14 pm EDT

Yes, I think so. I need to use the iOS viewer to listen to the sound from a PC host.

Does that make sense?

On the PC viewer, you can do this through a menu option.

Chas

Sound

Chas Large, User (Posts: 11)

Jun 22, 2018 6:55:08 am EDT

Hello,
Any update on the addition of Sound monitoring? I need to check the sound from a remote security PC, it would be most useful to be able to hear the sound from that machine.
Regards
Chas

session logs

Chas Large, User (Posts: 11)

Jun 21, 2018 3:14:52 am EDT

Thanks Conrad,

I look forward to the new developments.

I have enabled the display of logged in users and can keep my local display open to see which tech logs in so for now log them manually.

Thanks for your help.

Chas

session logs

Chas Large, User (Posts: 11)

Jun 20, 2018 10:55:28 am EDT

Conrad wrote:

Hi Chas,

Thank you for your post.

That depends on what connection type you use -  Internet-ID  or  direct connection  - and also whether Viewer and Host share the same network (and subnet) or located in different networks.

Hi Conrad,

Thanks for the quick reply.

The system uses both. For my login, it's local IP address but for others its Internet-ID using the standard RU server.

The local is of course the same LAN subnet but the remote just a web ID.

The idea being for me to see who logs in and does what. Without their ID / IP I have no idea.

Chas
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