Dominik Natkaniec, User (Posts: 3)
Jun 26, 2020 5:44:59 am EDT
Polina, Support (Posts: 1390)
Jun 26, 2020 10:39:47 am EDT
Unfortunately, only the .exe installation file is available for the Viewer.Is there an option for a msi package regarding the Remote Utilities Viewer?
You can simply configure one Viewer after installation, then locate the config_4.xml file in the C:\Users\YOUR_USERNAME\AppData\Roaming\Remote Utilities Files\ folder and copy it over to other Viewer installations on the rest of your machines. This file contains the Viewer's settings and license keys that were added to the License Key Storage. As for the address books, you can either manually export the address books as described in this tutorial or you can also set up the automatic address book sync using the RU Server.How is it possible to set a pre-configuration according the licensing of the tool?
Could you please clarify if you mean configuring the Host? If this is the case, then you can push-install the Host across your Windows network using GPO as described in this guide. For this purpose, you can either use the vanilla Host installer or a custom installation package pre-configured via the MSI configurator tool.How can I configure the client itself? (GPOs, Registry, .ini-files, etc.)
Dominik Natkaniec, User (Posts: 3)
Jul 08, 2020 3:25:40 am EDT
Polina, Support (Posts: 1390)
Jul 08, 2020 1:23:43 pm EDT
Unfortunately, it's not possible to convert the Viewer.exe file to a .MSI file, i.e. you can configure the Host MSI only. MSI installation file is provided for the Host module only.As We've found out, there is a way to extract the .exe file to a msi.
You can simply add the license key to your Viewer's license key storage, then copy the Viewer's configuration file config_4.xml (it contains both license key and the Viewer's options) and copy this file to other Viewer installations, namely to the C:\Users\YOUR_USERNAME\AppData\Roaming\Remote Utilities Files\ folder.Nevertheless, there is no possibility to supply the License key for the product and furthermore there are no options for any other (further) customizations.
Please note that we do not provide msi installation files for Viewer of RU Server. In addition, please note that according to our EULA, Remote Utilities software is provided on "as is" basis and the only customization options are those available in Options/Settings for the corresponding modules and our MSI Configurator.In conclusion, You offer a msi package for the Remote Utilities Host indeed, but there is no similar opportunity given for the Viewer as well.
Dominik Natkaniec, User (Posts: 3)
Sep 02, 2020 9:49:43 am EDT
Polina, Support (Posts: 1390)
Sep 02, 2020 2:50:39 pm EDT
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