Conrad Sallian wrote:
Thank you for your message.
A yellow triangle on the cloud icon means that Viewer cannot connect to server to sync the book. This points at connectivity problem, not a permissions problem.
We've just tested setting up address book synс with a group added to permissions list on the top level and every works. We were able to sign in on the server as one of the members of that group and sync the book without an issue.
We could use more screenshots or even a short video. You can send them to email@example.com in case you don't to share them on the forum.
I found this thread trying to solve same problem. I set up own server - according to manual, firewall and port forwarding, everything works fine, auth, logons, it even gives me the list of address books I have permissions for when I login. But they all appear with exclamation mark and when I try to add a connection to the address book, it gives me the same error as Matt has described before.
So I tried suggested workaround, adding an user to one of the address books rights and voila, that one magicaly became online and avail for editations.
I'm uploading screen (czech version, sorry), the 'Malinova' directory has user 'kajik' added explicitly and works, others have only group 'SkyNet' which the user 'kajik' is member of. Other directories return error 'sync server is unavailable or offline', Malinova directory works flawlessly, changes sync in 2 seconds..
I'm staying tuned if anyone wants to solve this - or if I find the problem..
PS: using free license to check software functions for now