Conrad Sallian's community posts

Good  :) Don't hesitate to ask me, if you need any assistance in the future.

Claude,

You said you were using Windows 8.1 on the Host end. Did you try to enable this feature:

Host settings -> Options -> Use legacy capture mode

Remember to restart the Host service and/or the PC itself after enabling that option.

Hello Claude,

That' valuable info. I will forward this to our developers and get back to you on this subject.

Hi Claude,

What is common about all those 10 computers? Perhaps the graphics card, the operating system etc? That would be helpful for further diagnosing the issue.

Hello,

Could you please explain what you mean by "fluidly of the screen refresh rate"? Thanks!

Hello Claude,

Have you tried all the solutions listed in  this troubleshooting article ?

RSA with 2048-bit key.

BTW, we'll soon publish a special document/white paper that gives an in-depth look into and summarizes all security features, protocols and algos used in Remote Utilities.

Hello,

All traffic between Viewer and Host is RSA-encrypted even when you are working via your own self-hosted server anyway.

Hi Michael,

Unfortunately, we can't help with this because apparently this has something to do with the underlying IDE /environment that we to build the Android app. I recommend you waiting till the next update of Android app.

Responded in tickets, thanks.

I should say, that Remote Utilities is not supposed to be used for remote gaming, especially when a certain app (or game) occupies the screen in monopoly mode.

There are better ways to stream video/sound from a game to a different PC. For example, the In-house streaming from Steam.