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Connection refused

adam jarman, User (Posts: 8)
Jun 01, 2022 10:55:48 am EDT
Support level: Free or trial
Still not connecting on windows 10 and also Mac
it@fa1070, User (Posts: 13)
Jun 01, 2022 10:56:26 am EDT
Support level: Endpoint
Since you restarted your servers I'm unable to login using my Linux client (latest)
Mike G, User (Posts: 47)
Jun 01, 2022 10:59:45 am EDT
Still not working. As per the log:

InetConnection #371733. Socket error. Name: "xxxxxxxx", host: "178.162.214.240:5655". Exception class: "EIdReadTimeout". Message: "Read timed out.".
This is with no AV.
Pauline, Support (Posts: 2876)
Jun 01, 2022 11:06:57 am EDT
Hello everyone,

Thank you for the provided feedback.

Could you please try connecting to your Hosts once again and let us know if it works?

Thank you.
adam jarman, User (Posts: 8)
Jun 01, 2022 11:07:51 am EDT
Support level: Free or trial
Just to add the status flicks between online and offline when trying to connect to the host it fails then shows status offline while trying to reconnect.

Just to add aswell, trying to use a fresh install on a pc thats never had viewer installed, it doesn't ask for host password .

In my opinion this is maybe where the problem stems from. Maybe This is the issue that needs fixing.
Connection refused - 01 Jun 2022 11:06:06
adam jarman, User (Posts: 8)
Jun 01, 2022 11:09:50 am EDT
Support level: Free or trial

adam jarman wrote:

Hello everyone,

Thank you for the provided feedback.

Could you please try connecting to your Hosts once again and let us know if it works?

Thank you.

Tried windows and mac still no go. Restarted host aswell
adam jarman, User (Posts: 8)
Jun 01, 2022 11:11:03 am EDT
Support level: Free or trial
If you cannot enter a password and the host has a Password, it's not going to connect
it@fa1070, User (Posts: 13)
Jun 01, 2022 11:12:38 am EDT
Support level: Endpoint

adam jarman wrote:

If you cannot enter a password and the host has a Password, it's not going to connect

adam jarman wrote:

If you cannot enter a password and the host has a Password, it's not going to connect

Indeed but how will that help restore de backend that fails ? I'm confused @#
Marco Mira, User (Posts: 13)
Jun 01, 2022 11:13:15 am EDT
Support level: Free or trial
The problem persist...
Mike G, User (Posts: 47)
Jun 01, 2022 11:14:37 am EDT
Still not authorizing any connection...

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