Mike G's community posts

[Resolved] Bulk log off - interface issue in grouped view

Mike G, User (Posts: 41)

Jan 16, 2023 6:32:43 am EST

Hi,
I have noticed an issue when I have been upgrading all my hosts to 7.1.7.0. I have verified the same issue in the 7.1.7.0 viewer and my old 6.10.10.0 viewer version as well. When you attempt to use the right-click menu for 'Logoff' and you have more than 1 host selected, it does not action all your selected hosts - i.e., it does not log them all off. In fact - it seems to consistently log only >half< of your selected list of hosts. So if your had 10 hosts logged on and selected them so they are highlighted, right-click and Logoff, only 5 would log off. If you again right-click and select Logoff only 3 would log off, and if you do it again it would only log off 1, etc.

Steps to reproduce the issue:
1. set view to 'Details' to show a table list of hosts
2. Ensure you have Options|View and the setting 'Use Group View (< 1000 items) ticked
3. Select a number of hosts and set them to 'Logon' and they turn green and move to the 'Logged on) group.
4. Select all the Logged on hosts and right-click on them and select 'Log off'
5. Observe behaviour.

Thanks,
Mike

Connection refused

Mike G, User (Posts: 41)

Jun 01, 2022 11:48:16 am EDT

Support level: Pro

Problem resolved.

Connection refused

Mike G, User (Posts: 41)

Jun 01, 2022 11:14:37 am EDT

Support level: Pro

Still not authorizing any connection...

Connection refused

Mike G, User (Posts: 41)

Jun 01, 2022 10:59:45 am EDT

Support level: Pro

Still not working. As per the log:

InetConnection #371733. Socket error. Name: "xxxxxxxx", host: "178.162.214.240:5655". Exception class: "EIdReadTimeout". Message: "Read timed out.".

This is with no AV.

Connection refused

Mike G, User (Posts: 41)

Jun 01, 2022 9:26:21 am EDT

Support level: Pro

Same. Still the same with Windows built in AV... See log I emailed with my support ticket.

Starter Licence - Unable to connect to host/Client machines

Mike G, User (Posts: 41)

Jun 01, 2022 8:12:58 am EDT

Support level: Pro

https://www.remoteutilities.com/support/forums/forum1/2327-connection-refused

Starter Licence - Unable to connect to host/Client machines

Mike G, User (Posts: 41)

Jun 01, 2022 6:31:49 am EDT

Support level: Pro

Worldwide problem - See other posts...

Connection refused

Mike G, User (Posts: 41)

Jun 01, 2022 5:36:46 am EDT

Support level: Pro

I have raised a ticket with a log file.

Remote Utilities showing not online

Mike G, User (Posts: 41)

Jan 21, 2021 12:12:03 pm EST

Support level: Pro

Same here. No status but can connect.

Remote Utilities showing not online

Mike G, User (Posts: 41)

Jan 18, 2021 5:25:35 am EST

Support level: Pro

Shinichi Satake wrote:

Just for your information; all PC were showed as Offline, but, when I tried to login a targeted PC, it prompted the password and actually I could login it. Then the attempted PC remains Online.
Once I closed the Viewer UI and reopened, all PC were showed as Offline again.
Thank you.

Yes, that is the sequence here as well. Traffic shaping shenanigans at the datacenter?

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