adam jarman's community posts

adam jarman wrote:

Hello everyone,

Thank you for the provided feedback.

Could you please try connecting to your Hosts once again and let us know if it works?

Thank you.

Tried windows and mac still no go. Restarted host aswell

Connection refused

adam jarman, User (Posts: 8)

Jun 01, 2022 11:07:51 am EDT

Support level: Free or trial

Just to add the status flicks between online and offline when trying to connect to the host it fails then shows status offline while trying to reconnect.

Just to add aswell, trying to use a fresh install on a pc thats never had viewer installed, it doesn't ask for host password .

In my opinion this is maybe where the problem stems from. Maybe This is the issue that needs fixing.

Connection refused

adam jarman, User (Posts: 8)

Jun 01, 2022 10:55:48 am EDT

Support level: Free or trial

Still not connecting on windows 10 and also Mac

Connection refused

adam jarman, User (Posts: 8)

Jun 01, 2022 9:49:56 am EDT

Support level: Free or trial

it@fa1070 wrote:

adam jarman wrote:

Hi

Im having the exact same issue as everyone else on here. Using Windows 10.
tried on 3 different PCs and also a Mac. Only thing that works is if i use Viewer on Android and IOS
Remoteutilities has the problem its not us.

Thanks
The linux client also works .....

I tried on a PC that never had viewer installed on it before aswell. It does not ask for the password of the Host. just tries to logon. No way of entering a password.

Connection refused

adam jarman, User (Posts: 8)

Jun 01, 2022 9:44:01 am EDT

Support level: Free or trial

Hi

Im having the exact same issue as everyone else on here. Using Windows 10.
tried on 3 different PCs and also a Mac. Only thing that works is if i use Viewer on Android and IOS
Remoteutilities has the problem its not us.

Thanks