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Hello,
today I can't connect to any host, after clicking it doesn't ask me for the f2a and the remote goes offline. Problem on servers?

Marco Mira,

This is the LOG

01-06-2022__06:35:48__022 Check ID Connection. Connecting...: "id71.remoteutilities.com:5655".
01-06-2022__06:35:48__185 Check ID Connection. Connected...: "id71.remoteutilities.com:5655".
01-06-2022__06:35:48__326 Check ID Connection. Request MsgTransportThread.Send. Host: "id71.remoteutilities.com:5655".
01-06-2022__06:35:49__029 Check ID Connection. After process message. Host: "id71.remoteutilities.com:5655". MsgCode: 10
01-06-2022__06:35:49__139 Check ID Connection. Exit: "id71.remoteutilities.com:5655".
01-06-2022__06:36:48__038 Check ID Connection. Connecting...: "id71.remoteutilities.com:5655".
01-06-2022__06:36:48__172 Check ID Connection. Connected...: "id71.remoteutilities.com:5655".
01-06-2022__06:36:48__344 Check ID Connection. Request MsgTransportThread.Send. Host: "id71.remoteutilities.com:5655".
01-06-2022__06:36:48__719 Check ID Connection. After process message. Host: "id71.remoteutilities.com:5655". MsgCode: 10
01-06-2022__06:36:48__954 Check ID Connection. Exit: "id71.remoteutilities.com:5655".
01-06-2022__06:37:06__612 Connection #770707. Connection to "ACERAssistenza". Mode: <Authorization>. Connecting...
01-06-2022__06:37:06__634 InetConnection #770707. Internet connection to ACERAssistenza (178.162.*.*:5655).
01-06-2022__06:37:06__672 InetConnection #770707. Method "Connect" - OK. ACERAssistenza connected to ID server: 178.162.*.*.
01-06-2022__06:37:21__689 InetConnection #770707. Socket error. Name: "ACERAssistenza", host: "178.162.*.*:5655". Exception class: "EIdReadTimeout". Message: "Read timed out.".
01-06-2022__06:37:21__736 Connection #770707. Connection to "ACERAssistenza" failed. Mode: <Authorization>.
01-06-2022__06:37:21__763 Context #770707 removed. Mode: <Authorization>.
01-06-2022__06:37:24__885 Connection #630268. Connection to "ACERAssistenza". Mode: <Authorization>. Connecting...
01-06-2022__06:37:24__900 InetConnection #630268. Internet connection to ACERAssistenza (178.162.*.*:5655).
01-06-2022__06:37:24__932 InetConnection #630268. Method "Connect" - OK. ACERAssistenza connected to ID server: 178.162.*.*.
01-06-2022__06:37:39__987 InetConnection #630268. Socket error. Name: "ACERAssistenza", host: "178.162.*.*:5655". Exception class: "EIdReadTimeout". Message: "Read timed out.".
01-06-2022__06:37:40__012 Connection #630268. Connection to "ACERAssistenza" failed. Mode: <Authorization>.
01-06-2022__06:37:40__030 Context #630268 removed. Mode: <Authorization>.
01-06-2022__06:37:48__028 Check ID Connection. Connecting...: "id71.remoteutilities.com:5655".
01-06-2022__06:37:48__156 Check ID Connection. Connected...: "id71.remoteutilities.com:5655".
01-06-2022__06:37:48__297 Check ID Connection. Request MsgTransportThread.Send. Host: "id71.remoteutilities.com:5655".
01-06-2022__06:37:49__406 Check ID Connection. After process message. Host: "id71.remoteutilities.com:5655". MsgCode: 10
01-06-2022__06:37:49__548 Check ID Connection. Exit: "id71.remoteutilities.com:5655".
01-06-2022__06:38:48__050 Check ID Connection. Connecting...: "id71.remoteutilities.com:5655".
01-06-2022__06:38:48__192 Check ID Connection. Connected...: "id71.remoteutilities.com:5655".
01-06-2022__06:38:48__379 Check ID Connection. Request MsgTransportThread.Send. Host: "id71.remoteutilities.com:5655".
01-06-2022__06:38:48__973 Check ID Connection. After process message. Host: "id71.remoteutilities.com:5655". MsgCode: 10
01-06-2022__06:38:49__192 Check ID Connection. Exit: "id71.remoteutilities.com:5655".

Hello,
I have an identical problem.

Same problem here.

Peter Ambrozic wrote:

Hello,
I have an identical problem.

Pau Iglesias Fuertes wrote:

Same problem here.

OK... well, "common sickness half joy"

I also can't connect to my target using Internet-ID, how ever I can connect via direct connection (it's a headless machine on my local LAN). Something wrong at Remote Utilities' end.

Ditto, same problem here

My instance also doesn't work. version: 7.1.2.0
Didn't Remote Utilities guys say that after 1 Juny 2022 something will change regarding licenceces? Does anybody know anything about that?

Bostjan wrote:

My instance also doesn't work. version: 7.1.2.0
Didn't Remote Utilities guys say that after 1 Juny 2022 something will change regarding licenceces? Does anybody know anything about that?

NO... where in the site?

Marco Mira wrote:

Bostjan wrote:

My instance also doesn't work. version: 7.1.2.0
Didn't Remote Utilities guys say that after 1 Juny 2022 something will change regarding licenceces? Does anybody know anything about that?

NO... where in the site?

I haven't find the site today. As I recall something was said in January this year. But I don't know anythig for sure. :(