I upgraded to RU Viewer 22.214.171.124 from 6.3 and now the quick view feature on the viewer is not working. I used to be able to click on a logged in host and after a second a quick view panel would come up and give me a much larger thumbnail of the host's screen, which I could also pin to the desktop. I found this very useful!
Was this feature taken out... or is there a setting to activate it? If the feature was taken out, please put it back in!!
Perhaps there was an issue with the Viewer configuration file after the update. Anyway, we will improve the configuration file mechanism in the upcoming 6.9 release so this problem will be no more in the future.
Don't hesitate to send us a message or ask on the forum whenever you need help.