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Hilario Martinez's community posts

RU Viewer 6.8.0.1 and Missing Quick View Feature

Hilario Martinez, User (Posts: 3)

Jul 16, 2020 9:00:57 am EDT

Support level: Free or trial
Hello Polina. I have progressed with this problem.
I have a 3 screens configuration PC.
the problem appears in all the screens excepted the MAIN one.
An did some tests changing the main one and I never have any problem in the main one.
In the secondaries screen I have some times the problems and some no. I haven't found any pattern.

What is the problem?
I go the the logged system. Put my mouse on it. Then the quick view (advanced hint windows) appears.
In the main screen it appear just near the icon and I can place my mouse on it and move it.
But if I am in secondaries screens, the quick view windows appears "far" fr om my mouse. And as soon as I move the mouse to get over the windows, the windows close.
I include an image wh ere you can see the big space between both windows.
One curious thing I have discovered taking the screenshot is: after the screenshot the quick windows is stable and I can move it normaly.
I understand this is a weird one and don't expect a solution soon.. Just for your information.
Regards

RU Viewer 6.8.0.1 and Missing Quick View Feature

Hilario Martinez, User (Posts: 3)

Jul 15, 2020 6:29:00 am EDT

Support level: Free or trial
This is curious. the only quick viewer reference I found is this entry.
My problem is I get the Quick Viewer windows when I put the mouse over any connection.
I can change the time delay to get it.
But as soon as I take the mouse out of the connection, the windows close.
And I would like to be able to pin it on my desktop somewhere.
I don't know if the problem is I can only see it while I am over the connection (then only ONE quick view at the same time) or it there is some adjustment to configure.
Thanks for any idea.

Is there a way to change screen size??

Hilario Martinez, User (Posts: 3)

May 07, 2020 9:14:09 am EDT

Support level: Free or trial
I am connecting to my remote server with a 800 x 600 screen size, it's very little to be able to work in some applications.
View mode increase the size on my screen but not the space or resolution.
How can I increase the screen size to have large screen ?
Thanks
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