Good morning, Are there any known issues this morning ? I can not connect to any of the hosts. All of them say "online" yet when I try to connect to any of them they go to offline, try to connect 5 times, and never connect.
I am also having issues and I have a purchased license. I connect to a host every day to get tickets done and I am setback so much from this connection issue. Currently looking for any fixes. Please help!
Question, who are all of your ISPs? I have talked with a few other RU users and someone on CenturyLink says they are not having issues, but everyone that is on Spectrum that I have talked to DOES seem to be having issues.
I had luck on ONE of the hosts I connect to by having someone at the host side stop and restart the host, but others where I have done the same thing continue to be inaccessible. It's a mixture of showing online (yellow), then going offline (grey) when I try to connect OR going to Logged On status (green) and just getting stuck on the connecting world map screen.
I have Comcast/Xfinity here from my home office. internet is working fine. I have a co worker who is on the west coast right now at a customers facility and he can remote in to our clients, but I can't .....