Seriously for years the mobile version of the system is and remains utter garbage for anyone using it professionally. I run an RU server and all I want is to be able to open it up, log in to my server, and see my clients as pulled down from the server address book. Just like how the other viewers work.
It’s so bad I VPN to a machine back in the office running the viewer instead of the native app.
Every single time this is brought up it’s “being worked on” with “no ETA”. For years. I’d have thought v7 would have updated the viewer but still nothing.
Do I need to start looking for another solution? Because knowing I can do my job just by throwing an iPad in my bag is a huge benefit and this slow clunky workaround is pretty tiresome.
Can we get SOME kind of update that isn’t “yep we want that, no ETA though”.?
Are there any plans to create a Linux based server? Everything about server management is just so much nicer in Linux, it would be nice not to need to maintain a bloated Windows machine for this one service.
It's BitDefender, fully managed by me with all the exceptions added in. Shouldn't even be considering it a threat.
Either way I've gone and reinstalled the agents. A pain, but not much else to be done.
Would really like to see improved update features for customised installs. It gets a little old needing to recreate my MSI/EXE/Agent from scratch every update and then push the files out individually. The application really should be capable of updating itself automatically without losing settings.
That was indeed my thoughts on the matter, however the AV console has no record of removing them and didn't remove any of the new versions. I manage the AV for my clients so if it HAD been removed I'd have been notified and there'd be a record. Definitely not the AV.
So yeah. I have no idea, but it's gone and the only thing different about it is that it's an older client. Newer versions on the same network with the same AV policy running are fine.
A client I had running v126.96.36.199 had all their devices drop out of my viewer. Their servers and some desktops were all on v188.8.131.52 or later and remained without issue.
I connected via other means to find that all of them were gone without a trace, as though uninstalled. The users to not have that level of access and I checked out the Antivirus and other logs to verify that it wasn't removed by that.
What could cause this? As much as I'd love to keep everyone on the latest version, some customers of mine aren't online that often, or have the stand alone agent saved somewhere to open when needed. I update when I can but I also don't expect old versions to simply turn off without damn good reason.
Same issue for myself. It's really frustrating.. sometimes it will keep the connection for ages, other times it drops off in a few minutes. I'm running a local server for all connection and it doesn't matter whether it's on LAN or over the internet, same result.
Server, viewer, and host are all at the latest versions but I've had it happen pretty much since I started using the product.