Hello Jeffrey,
Thank you for your message.
I closed the port-forward off, and installed RU on his work PC and home, and it seemed to work fine. Only problem is, anytime there is little to no activity on the RDP session it will drop and "reconnect". This can happen multiple times over a 10 minute span.
This is a known problem when
RDP-over-ID is used. This is not about Remote Utilities, more about RDP. But we will see how we can fix or eliminate this problem on our end.
That said, there are a couple questions:
1. If you still want to connect directly using RDP, you could change the RDP port or mask it (using different source and target ports in the port forwarding rule).
2. Why not using Remote Utilities own
Full Control connection mode instead of RDP?
Thanks.