Benny Tucker's community posts

Hi Conrad, just found another problem. This time with the server module.
I have the server installed on a Windows 7 machine, and it has worked flawlessly for all the years that I have used Remote Utilities.
I installed the beta version last night, and now after every reboot, the server fails to restart. It is set to start automatically as a service, but I have to go into services and turn start it manually after every reboot. This usually happens with the host module after a Windows update on all my machines, but this is the server module, even without getting an update from Microsoft.
Thanks for your help.

It's probably just some of my older Windows 10 machines. I'll give it a try on some newer hardware soon.
Thank You for your time !!

Bug report.
1.The Viewer, using any view "Thumbnails-Large Icons-List-Details", there is a constant flickering when the mouse is hovered over a connection that is either online or offline. This does not happen with the logged on connections.
2. When logged into a slower connection/computer and the additional properties has "Remove Wallpaper" checked, there seems to be a problem with the screen re-draw. It seems to crash the redrawing mechanism, but the task bar icons and such still work. The main screen just gets to a point and freezes.
3. During a live session, if the connection properties are used and these same additional properties are used to turn off the "Remove Wallpaper" checkmark, then when you click on "Apply", the check mark comes right back and the changes never get changed. However, if you go to connection properties in the viewer and remove the checkmark, the settings are saved.

That's all I have at the moment. I've only been using the Beta for about an hour so I just thought I'd better start writing down some of these discrepancies. Some of them might be unique to my machines.
Otherwise, great job on the improved speed with the file transfer and the speedier codec. I can tell a difference !!
Benny

Hello Benny,

Thank you for your message.

Could you please let us know if the WoL work for Hosts running on Windows 10/11 when they’re in the same network?

Looking forward to your reply.

Hi Pauline,
Yes, I can confirm that the WOL works when I'm in the same network. And as noted, I can get it to work with an XP computer when using the intermediate host function. Just not able to get it to work with the Windows 10/11 operating system.
Thanks once again for your time.

I can confirm the exact same problem that you have described. It's something to do with Windows 10/11. I cannot get it to work with anything newer than Windows XP. I have multiple networks in multiple loacations, and the only way to get it to work with the intermediate host is when waking the XP machine. All other machines in these networks just does not get the magic packet. Firewall maybe ? I don't know. I've tried firewall rules to allow the magic packets and it just doesn't work. I can send magic packets if I can log into another machine within the same lan and it works. Just not using the intermediate host option. Just won't work as advertised. I would like to know how to resolve this issue also.

This may be a shot in the dark, but what is the lease time for your DHCP server? If your modem is acting as the DHCP server, then your computer may be having trouble negotiating a new lease.

Also be sure to check under Server Configuration-Access and administration-Allow named pipes connection (local connection). Make sure it's checked...
Hope that helps !!
Benny

Ron, my best guess as to what happened has to do with the false positive anti-virus issues, as addressed in previous threads. I had a total of about 8 machines that Windows Defender and Security Essentials had quarantined. If you could get someone at the host machine to check the quarantine status of the rfusclient.exe file, and allow/restore it's operation, then restart the host or reboot the machine, you can probably save yourself a trip.
Hope that helps.
Benny

I actually have a similar setup with one of my machines. I have the viewer, host, and server all on this one machine. Works fine for me. Make sure that in your "host" settings for this machine, that you use an IP address of the machine itself under internet ID settings, custom server address. However, I have also opened the port in the router for this machine, so I am able to do a direct connection straight to the host whenever I'm at another location remoting into this machine.

Conrad, I have the same issues with Windows 10 machines. The only work around for this issue for me is to use Remote Desktop. I can log directly into a users desktop and not have to deal with the logon screen.
Using Full Control mode is out of the question with Windows 10 for me. One thing that does help with any version of Windows, if the user will allow it, is to adjust the performance parameters of Windows behavior. I turn off all "pretty effects and frills", such as fade windows in and out, annimations, slide open combo boxes, smooth scroll and other non essentials. Makes remote sessions much snappier.
Benny