Thank you for the clarification.
Could you please clarify if you mean that when the remote session is interrupted or closed and you try connecting to the remote machine again, you see the Windows login screen with no password input field? If this is the case, then could you please let me know if you have the Lock workstation on disconnect
feature enabled in the Connection Properties -> Additional properties tab
? In addition, could you please send us a screenshot of the Windows Login screen with no password prompt? You can hide all sensitive information or send the screenshot to email@example.com if you don't want to post it on the forum.
For sending CTRL-ALT-Delete, I am using what the document calls the Toolbar, and I choose "send Ctrl-Alt-Delete" rather than hit these keys directly on the host.
Could you please clarify if the Agent runs under the standard Windows user?
Looking forward to your reply.