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Error - this authorization method not enabled in remote host settings

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Farid Remtulla, User (Posts: 2)

Aug 17, 2019 8:48:14 am EDT

I am using viewer 6.10.10.0 on win10 pro and the host is 6.10.10.0 on win10pro.  The authorization method on the host and the viewer is set to single password.

Polina Krasnoborceva, Support (Posts: 431)

Aug 19, 2019 10:59:10 am EDT

Hello Farid,

Thank you for your message.

Could you please clarify what Authorization method is set in the connection properties?

Also, could you please send us the screenshot of the Host settings, the Authorization tab?

Looking forward to your reply.

Farid Remtulla, User (Posts: 2)

Aug 20, 2019 1:26:21 pm EDT

In the viewer, the authorization method is set to 'single password'.  In the host the authorization method is set to 'single password'.  I have uploaded screen shots of the viewer and host authorization windows.
Perhaps previously too many invalid log in attempts caused the IP to be banned as shown in the host logging file.  However, I am now able to connect.
Attached Files

Polina Krasnoborceva, Support (Posts: 431)

Aug 20, 2019 3:28:15 pm EDT

Hello Farid,

I'm glad to hear you figured out the issue!

Please do not hesitate to post another message if you have more questions.

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