Allow Remote Access only when Window user is not signed in?

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Peter Newell, User (Posts: 4)

Jul 22, 2019 1:11:17 pm EDT

Support level: Free or trial
Remote PC has two Windows user accounts. User1 uses the computer during the day. User2 needs access when User1 is not on. User2 doesn't want to physically come in after hours to use the computer.

This would almost work by just having User1 log off and leave the computer on. However User1 does not want User2 to have any access to her account.  By default, User2 could remote in and see everything when User1 was logged on.

Is there a way in remote Utilities to block remote access by User2 when User1 is signed in to Windows?

Possibly this just mean shutting down the host service when User1 is signed in and restarting it when User1 logs out. Not sure how to do that.


Host & Viewer on Windows 10

Polina, Support (Posts: 1170)

Jul 22, 2019 5:34:46 pm EDT

Hello Peter,

Thank you for your message.

Please consider using Windows Security as the authorization method for User2. This authorization method allows you to use Windows accounts to authorize on a remote Host. This way, User2 will only be able to log on under his own Windows account and won't have any access to User1's account.
For more information please refer to this Documentation article:

Hope that helps.

Peter Newell, User (Posts: 4)

Jul 22, 2019 7:24:28 pm EDT

Support level: Free or trial
Does not work to stop User2 from seeing User1's screen if User1 is signed in locally.

- Set Windows Security as only authorization method.
- Added only User2 permissions on host.

The remote computer can connect using User2 Windows credentials even if User1 is locally signed in. Thus, User2 can see what User1 is doing and has access to all User1's files.

(Also, If no local user is signed in locally, remote computer can connect using User2 Windows credentials, but that doesn't stop User2 from signing in to Windows with User1's credentials if User2 knows User1's password).

Conrad Sallian, Support (Posts: 2591)

Jul 23, 2019 5:03:50 am EDT

Hello Peter,

You should try enabling the ask user permission feature.  Enable the checkbox "Ask only if user logged on" to trigger asking user permission only if some user is logged on.

Hope that helps.

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