Community

Site does not generate correct RSS feeds?

Links used in this discussion

cosmos, User (Posts: 76)

Apr 29, 2021 1:20:08 am EDT

I tried to add an RSS from your page https://www.remoteutilities.com/product/release-notes.php

There's an RSS link in that page but when I added it to the RSS aggregator service I'm using - feedly - the latest version/thread presented was about version 6.6.0.7. Can you look it up? I'm using a bunch of feeds to be notified about software and especially security-related updates, and something seems screwed up here.

Conrad Sallian, Support (Posts: 3033)

Apr 29, 2021 8:34:27 am EDT

Hi Cosmos,

Sure, I'll forward this to our webmaster. Thanks for letting us know.

Conrad Sallian, Support (Posts: 3033)

Apr 30, 2021 6:28:00 am EDT

Hi Cosmos,

Now it should have been fixed. Please, check.

cosmos, User (Posts: 76)

Apr 30, 2021 6:48:52 am EDT

Support level: Site

Tried just now with my mobile, but saw no changes...

Conrad Sallian, Support (Posts: 3033)

Apr 30, 2021 7:27:18 am EDT

And what happens when you click on the link directly https://feeds.feedburner.com/RemoteUtilities_ReleaseNotes ? It should show the feed with the latest entries.

cosmos, User (Posts: 76)

Apr 30, 2021 7:53:25 am EDT

Support level: Site

It does, but the point is that feeds are usually read through an aggregator of some sort. And feedly still does not show the latest articles.

cosmos, User (Posts: 76)

Apr 30, 2021 9:55:22 am EDT

Support level: Site

Just tested this at home: feedly still shows the old content. I've removed the feed and then re-added it, but is still does not show the new content.

Pauline, Support (Posts: 2863)

Apr 30, 2021 1:54:26 pm EDT

Hello Cosmos,

Thank you for the provided update.

I'll forward this information to our webmaster as well to see if we can fix this issue. Sorry for the inconvenience.

I'll get back to you with an update on this shortly.

Conrad Sallian, Support (Posts: 3033)

May 03, 2021 12:16:33 pm EDT

Hi Cosmos,

Could you try changing the feed url from http to https in Feedly? This should resolve the issue.

cosmos, User (Posts: 76)

May 03, 2021 12:42:03 pm EDT

Support level: Site

That did the trick, thanks!

Submit a reply

^* Website time zone: America/New_York (UTC -5)