Im sorry to inform that i have triple check the ports and they do match , im using the default ports 5655. Windows Firewall is turn OFF for all profiles, and theres no other firewall running in the machine.
Do you also have both Remote Utilities and RU Server updated to the most recent version? It's 220.127.116.11 and 18.104.22.168 respectively. You can download the latest versions from here
If you do and if nothing else helps please let me know and I'll create a ticket from this thread. We may have a remote session because I cannot come up with any other reasons why the Viewer may not be connecting.
Also be sure to check under Server Configuration-Access and administration-Allow named pipes connection (local connection). Make sure it's checked...
Thanks for contributing. However, this is not about "administration connection" but rather about a regular Viewer signing in on the server.