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Dual Monitors - One Portrait, One Landscape

Jamie Boucher, User (Posts: 1)

Jun 07, 2015 1:47:04 pm EDT

Remote Utilities has a hard time with navigating 2 different orientations.  It tries to view my Portrait viewing monitor as landscape, making navigation nearly impossible.

Does anyone have a workaround for this?

Jamie
Edited:Jamie Boucher - Jun 07, 2015 2:01:48 pm EDT

Conrad Sallian, Administrator (Posts: 1752)

Jun 08, 2015 6:51:39 am EDT

Hello Jamie,

On the remote side (Host) please enable the "Use legacy capture mode" in Settings for Host -> Options. Let me know if that fixes the issue.

Thank you.

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josh jones, User (Posts: 1)

Sep 15, 2017 7:21:58 pm EDT

Conrad Sallian wrote:

Hello Jamie,

On the remote side (Host) please enable the "Use legacy capture mode" in Settings for Host -> Options. Let me know if that fixes the issue.

Thank you.

i'm having the same issue and its 2017, why is this still a bug?

Conrad, Administrator (Posts: 1752)

Sep 16, 2017 10:45:01 am EDT

Hi Josh,

Just responded to your ticket. Have you tried to enable this "Use legacy capture mode" option?

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