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address book in google drive or dropbox

Larry Brown, User (Posts: 5)

Jul 18, 2017 8:29:42 am EDT

Does anyone else have an issue with their address book not updating when using
Google drive or dropbox?

Conrad, Administrator (Posts: 1574)

Jul 18, 2017 12:31:52 pm EDT

Hello Larry,

Thank you for your post.

May I ask if you are the only user who works with the address book file at a time (from different Viewer machines)? If there are multiple users, a conflict may occur in which case it would be best to use a more advanced address book synchronization available in our self-hosted server.

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Larry Brown, User (Posts: 5)

Jul 18, 2017 12:33:34 pm EDT

I am the only person that uses my desktop and my laptop.

Conrad, Administrator (Posts: 1574)

Jul 18, 2017 1:16:03 pm EDT

We haven't been reported any issues with this type of sync yet. But here is what I can recommend you to do:

1. Make sure all your Viewers are the same version, preferably the latest one. As of this post, it's 6.7.0.2. The latest version is always available by this link https://www.remoteutilities.com/download/viewer/

2. Make sure that you completely close/exit one Viewer before you open another Viewer. Otherwise, both Viewers will try to read/write the same file, which may cause conflicts, in theory.

Hope that  helps.

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Larry Brown, User (Posts: 5)

Jul 18, 2017 1:19:31 pm EDT

Thank you

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