Community
Pop-ups with v6.5.0.5 Viewer
Links used in this discussion
Links used in this discussion
BartB,
User (Posts: 41)
Dec 10, 2016 7:51:24 pm EST
Support level: Pro
Jason Unger,
User (Posts: 15)
Dec 10, 2016 7:53:05 pm EST
Restart your viewer (including quitting the icon that is in the tray) after changing that setting. I've already made a bug report.
BartB,
User (Posts: 41)
Dec 10, 2016 8:00:52 pm EST
Support level: Pro
Restarting the viewer does not make any difference, the pop-ups keep coming.
Conrad,
Support (Posts: 3068)
Dec 11, 2016 9:17:36 am EST
Hello Bart,
Yes, it's a bug. We can reproduce it. We'll fix it in 6.5.0.8 in a couple of days - just wanted to wait a bit and see if there's anything else arises that we could also fix in that update.
Thank you.
Yes, it's a bug. We can reproduce it. We'll fix it in 6.5.0.8 in a couple of days - just wanted to wait a bit and see if there's anything else arises that we could also fix in that update.
Thank you.
Conrad,
Support (Posts: 3068)
Dec 11, 2016 9:32:15 pm EST
Hello Bart,
The issue has been fixed. Version 6.5.0.8 is available for download.
Let me know if you need further assistance.
Thanks!
The issue has been fixed. Version 6.5.0.8 is available for download.
Let me know if you need further assistance.
Thanks!
BartB,
User (Posts: 41)
Dec 12, 2016 2:27:01 pm EST
Support level: Pro
Not fixed. Same issue persists. Email to support sent.
Conrad,
Support (Posts: 3068)
Dec 12, 2016 3:34:55 pm EST
Hello Bart,
I responded via email. Please, try to completely re-install the Viewer with deleting its %app data% files.
Thanks.
I responded via email. Please, try to completely re-install the Viewer with deleting its %app data% files.
Thanks.
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