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Latest Update Bulk Logout Not Working

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Keith Evans, User (Posts: 23)

Oct 14, 2023 12:19:46 am EDT

Support level: Mini

just updated i have a Mini license, i could highlight multiple connections and logoff, now only logs only one at a time

Conrad Sallian, Support (Posts: 2979)

Oct 14, 2023 3:50:48 am EDT

Keith Evans wrote:

just updated i have a Mini license, i could highlight multiple connections and logoff, now only logs only one at a time

Hello Keith,

Just tested multipe logoff - it works. Have you updated both modules - Viewer and Host(s)?

Keith Evans, User (Posts: 23)

Oct 14, 2023 9:31:10 pm EDT

Support level: Mini

Yes i have , best way to describe, on the connections list when logged on they are green, if a use Shift to highlight all the green connections and right click to loggoff only the last in the list logs off and not the others, was working fine in the previous version

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Conrad Sallian, Support (Posts: 2979)

Oct 15, 2023 11:51:24 am EDT

Hello Keith,

Thank you for the report. Indeed, there is a bug which wasn't evident at first. Actually, the mass logoff works but when the groups are enabled (Viewer Options -> View tab -> Use group view). When groups are disabled, mass logoff only works on the last item.

We'll add the fix to the nearest update of the Windows version, which is pretty soon.

Keith Evans, User (Posts: 23)

Oct 15, 2023 10:57:08 pm EDT

Support level: Mini

Thanks :)

Mike G, User (Posts: 47)

Oct 21, 2023 6:33:07 am EDT

Support level: Pro

Hi Conrad,
Any idea when this update will be out? This was a known issue when I queried it back in January:

[ Closed ] [Resolved] Bulk log off - interface issue in grouped view

I don't really want to built another version MSI installer and have to build another right after the update.
Thanks,
Mike

Conrad Sallian, Support (Posts: 2979)

Oct 21, 2023 9:48:32 am EDT

Hi Mike,

Actually we are ready to release, we are just waiting for some test results on this issue.

Also, given how intolerant and indiscriminate antiviruses have become, this time we'll have to first initiate the virus checks and make sure that at least the most critical false detections are removed before we make the version public. This may delay the release from a few days to a week, but this is a necessary evil.

Mike G, User (Posts: 47)

Oct 21, 2023 11:28:16 am EDT

Support level: Pro

Hi Conrad,
Thanks for the update. So the version you are rolling out sets the recovery option in the host service to run the exe with the -restart flag (like what is configured by your CMD file?

I have noticed a few hosts that fail after updates but in my experience it was older hardware that I assumed dependency with other slow starting services was timing out your start. a further reboot seems to cure the issue (or even a spin of the host service).

As for AV false detections, it seems Google or Windows Security is blocking my current custom EXE installer v7.1.7.0. Does the code signing certificate expire?

Latest Update Bulk Logout Not Working - 21 Oct 2023 11:27:39

Thanks,
Mike

Conrad Sallian, Support (Posts: 2979)

Oct 22, 2023 3:47:32 am EDT

Hello Mike,

Thanks for the update. So the version you are rolling out sets the recovery option in the host service to run the exe with the -restart flag (like what is configured by your CMD file?

Not only that. The bulk logoff bug will also be fixed.

As for AV false detections, it seems Google or Windows Security is blocking my current custom EXE installer v7.1.7.0. Does the code signing certificate expire?

The expiration date for the certificate only matters for signing. The expiration of the certificate does not invalidate the signature for the files already signed.

If this is Microsoft detection, I recommend that you send a false positive report on this page https://www.microsoft.com/en-us/wdsi/filesubmission

Conrad Sallian, Support (Posts: 2979)

Oct 30, 2023 4:53:05 pm EDT

Version 7.2.2.0 has been released. The bulk log off has been fixed, as well as MS Windows Defender false detection (although we do not guarantee anything with today's dismal state of 'antivirus' software industry :) ).

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