Keith Evans's community posts


Latest Update Bulk Logout Not Working

Thanks :)

Latest Update Bulk Logout Not Working

Yes i have , best way to describe, on the connections list when logged on they are green, if a use Shift to highlight all the green connections and right click to loggoff only the last in the list logs off and not the others, was working fine in the previous version

Latest Update Bulk Logout Not Working

just updated i have a Mini license,  i could highlight multiple connections and logoff, now only logs only one at a time

Remote Utilities works great with Starlink

hi all just a bit of feedback, i have a Starlink installed and the program works great because of the nature of the system, some some stuff doesnt work because of them using CGNat .. so ten points to the team

No service Sunday morning 2/20

all 25 of my client remotes fully functional, all around east coast of Australia, Queensland and NSW

No service Sunday morning 2/20

Bundaberg Queensland Australia

Pinging id.remoteutilities.com [64.20.61.146] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 64.20.61.146:
   Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Cannot connect to any of my clients

my IT guys said they get similar answers, and we are large customer .. but typical

Cannot connect to any of my clients

Just another update, seems our network was having issues with cloud connectivity for other programs we use also, we are a radio broadcast company Australia wide and we use iInet throughout so this issue seemed to affect other stuff also

Cannot connect to any of my clients

Same here all back up and running ... and mine behind a corporate firewall, interesting...have to say good on Remote Utilities having a forum such as this that we can all participate
Edited:Keith Evans - Oct 18, 2021 9:33:13 pm EDT

Cannot connect to any of my clients

my agent error is showing connection time out port 443 id server timeout, which is behind our corporate firewall, which i that case is being blocked as to viewer when i restart all icons are offline ... and this is my error log once again port 443 which again i suspect is blocked on our network, IT have been very aggressive lately closing ports for security
18-10-2021__03:43:39__593 Connection #493784. Connection to "1.KIX Agnes Water NUC". Mode: <Authorization>. Connecting...
18-10-2021__03:43:39__593 InetConnection #493784. Internet connection to 1.KIX Agnes Water NUC (id70.remoteutilities.com:5655).
18-10-2021__03:43:49__598 InetConnection to internet-id server #493784 Error. Name: "1.KIX Agnes Water NUC", host: "id70.remoteutilities.com:5655". Exception class: "EIdConnectTimeout". Message: "Connect timed out.".
18-10-2021__03:43:50__648 Check ID Connection. Connecting...: "id70.remoteutilities.com:5655".
18-10-2021__03:43:59__603 InetConnection to internet-id server #493784 Error. Name: "1.KIX Agnes Water NUC", host: "id70.remoteutilities.com:443". Exception class: "EIdConnectTimeout". Message: "Connect timed out.".