Keith Evans's community posts


[Resolved] Windows Xp, 7.7.3.0 host won't install.

Bingo Conrad, the company uses SimpleHelp on the network tried to run it .. yup Root Certificate issue, as i still have connectivity etc with Remote Utilities will eventually replace the the units in the near future(insert road trip) now here is a curve ball for you we have a unit that runs a transmitter that runs on Winblows NT any chance you guys could do a 16 Bit Version .. only joking :)

[Resolved] Windows Xp, 7.7.3.0 host won't install.

hi Conrad these PCs do not have any antivirus and are on open mobile networks so no firewalls etc.. i have a total of 4 not updating all running Winblows 7 pro and have had no updates as such as i said they perform very simple tasks monitoring audio feeds via  streams fed to them, the other 20 units are Winblows 10 which have updated
Edited:Keith Evans - Nov 20, 2025 5:20:59 am EST

[Resolved] Windows Xp, 7.7.3.0 host won't install.

if it would help if you can email me i can give you access to the unit that would make it easier so you can directly analyze

[Resolved] Windows Xp, 7.7.3.0 host won't install.

heres a screen shot of the HTML the log only shows when first installed
Edited:Keith Evans - Nov 20, 2025 3:56:53 am EST

[Resolved] Windows Xp, 7.7.3.0 host won't install.

just a FYI i have a couple of remote Windows 7 Pro machines x64 running as hosts(access to them physically is difficult as they are on tops of mountain sites monitoring radio broadcast systems)similar issue they wont update using simple update and stay on 7.6.2.0 still functioning fine though
Edited:Keith Evans - Nov 20, 2025 12:02:28 am EST

Latest Update Bulk Logout Not Working

Thanks :)

Latest Update Bulk Logout Not Working

Yes i have , best way to describe, on the connections list when logged on they are green, if a use Shift to highlight all the green connections and right click to loggoff only the last in the list logs off and not the others, was working fine in the previous version

Latest Update Bulk Logout Not Working

just updated i have a Mini license,  i could highlight multiple connections and logoff, now only logs only one at a time

Remote Utilities works great with Starlink

hi all just a bit of feedback, i have a Starlink installed and the program works great because of the nature of the system, some some stuff doesnt work because of them using CGNat .. so ten points to the team

No service Sunday morning 2/20

all 25 of my client remotes fully functional, all around east coast of Australia, Queensland and NSW