I have one machine with the latest viewer installed(220.127.116.11) and the host has the same version(18.104.22.168). My machine also has the latest version.
On my machine I am able to print successfully to my printer from the remote machine. However, on the machine I need this to work on it appears to work until the pages come out. When they come out they are blank. Is this simply a driver issue?
My machine is using a post script driver and I am guessing but I think the other machine is using a pcl driver. I know this feature works but something is causing it to print blank pages.
I have tried both PCL6 and PS drivers with no resolution. I can save the image and print it out but this is cumbersome for most people to understand. I am thankful that the person I am testing this on is understanding and willing to test.
Is there anything else on this one machine that could be stopping the printer from printing directly from RU Viewer?
Thank you for continuing to help us out on this issue.
Test print 1 = same blank page as before
Test print 2 = same blank page as before
Test print 3 = worked but shrank the image to paper size A4 and the image is about 1/4 the size of the paper
Also Test print 3 worked only 2 out of 3 times for an unknown reason. First print worked, second print did not and third worked again. This is also causing the printer to halt due to paper size mismatch and forces user to manually continue with the print job from the printer menu.