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I cannot connect to Host

Laura Barbosu, User (Posts: 1)

Jul 31, 2014 8:37:57 am EDT

Hi,

I am using the Internet ID connection type, the blue circle is present on the host icon and I have following all the troubleshooting steps for this issue, but no results.

I will paste the log content:
04:26:16_31-07-2014_902 InetConnection #401768. Internet connection to xxxxx(server.rutils.com:5656).
05:26:16_31-07-2014_459 Connection #401768. Connection to "xxxxx" failed. Mode: <Authorization>.
05:26:16_31-07-2014_459 Context #401768 removed. Mode: <Authorization>.

And the result of ping:

Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation. All rights reserved.

C:>ping server.rutils.com

Pinging server.rutils.com [72.55.184.118] with 32 bytes of data:
Reply from 72.55.184.118: bytes=32 time=141ms TTL=111
Reply from 72.55.184.118: bytes=32 time=140ms TTL=111
Reply from 72.55.184.118: bytes=32 time=148ms TTL=111
Reply from 72.55.184.118: bytes=32 time=141ms TTL=111

Ping statistics for 72.55.184.118:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 140ms, Maximum = 148ms, Average = 142ms

Thank you.

Anton Kalugin, User (Posts: 210)

Jul 31, 2014 8:42:46 am EDT

Hello Laura,

Thank you for your message.

I have created a tech support ticket from your message. You will be replied shortly.

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