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Bingo Conrad, the company uses SimpleHelp on the network tried to run it .. yup Root Certificate issue, as i still have connectivity etc with Remote Utilities will eventually replace the the units in the near future(insert road trip) now here is a curve ball for you we have a unit that runs a transmitter that runs on Winblows NT any chance you guys could do a 16 Bit Version .. only joking :)

Hi Pauline,
Viewer update runs but does not update on XP computer (version does not change).
Host update will not run and Host no longer works since first attempt.  (Remote Utilities on two Win11 computers reports that XP computer is offline.)
Remote Utilities Host folder on XP computer contained nothing but Log folder (no current events) following update attempts.

Since my old viewer will not update but is still working (albeit clunkily) I was able to transfer host files, but only one at a time, from a Win11 computer to the Host folder on the XP computer (per your previous suggestion to another user).
But now what?  I tried running each of the two transferred .exe files on the XP computer.
One is for an Agent, which I did not complete.
The other (rfusclient.exe) will not run.
There is no Start Host option.
Host is still not running, despite numerous update attempts and numerous computer restarts.

I have not tried uninstall and reinstall as I am afraid of losing what connectivity I still have to this XP computer.