Remote Session Notification Configuraiton

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Guilherme Carvalho, User (Posts: 1)

Jul 27, 2020 9:47:28 am EDT

Support level: Free or trial
Hey guys

I'm using the last version of Remote Utilities and since it's not possible to hide the tray icon anymore i would like to set the traycon to NOT change color from blue to red when someone is remote connected (view or full controle mode).. in older versions this could be done (while customizing a msi file) but i wasn't able to find the option on the last version... can you guys help?

Polina, Support (Posts: 1157)

Jul 27, 2020 4:23:52 pm EDT

Hello Guilherme,

Thank you for your message.

Unfortunately, setting the Host icon to not changing color is not possible due to security reasons - the color of the Host icon helps users to identify if the Host is available for the connection or if there's any Viewer connected to it at the moment. The program and its connection status should be clearly identifiable by the user (and security staff/admins if any) as provided in this guide on Host icon colors. Sorry if this makes the program less useful for you.

Please let us know if you have other questions.

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