Whenever I need to enter Remote settings from Viewer and at the end you have to Press OK to restart the remote host, it never restarts successfully, it always needs to be manually restarted either by the client rebooting their PC or opening Start Host or using an alternative remote desktop program to Start Host. Is anyone else having this problem? I'm using the latest Host, Viewer & RU server as of this writing.
Also, I highly recommend that you add the Host installation folder to antivirus software exceptions list to avoid future problems in this regard.
In addition making any changes to the Host Settings via the Viewer makes no difference
Unfortunately, we couldn't reproduce this issue. The issue probably occurs because the Host service is not restarted after the changes to the Host settings are made. Please try solutions from the article above and see if it helps.
Go to services, remote utilities - host, properties, recovery And then set: First failure: restart the service Second failure: restart the service Subsequent failures: Take no action Restart service after: 0 minutes
On the host computer, I initially installed Agent and then installed Host over the top of that which may have caused the problem..