Nijel Terry's community posts

Windows 10 2004 Update

Nijel Terry, User (Posts: 28)

Aug 31, 2020 7:45:54 pm EDT

I have done several W10 upgrades to 2004 and havn't had any start menu issues, but I realize now that is probably because I install Classic Shell on all my clients PC's.  http://classicshell.net/

It's a better start menu IMO.

Viewer for Mac and Linux - Beta testing

Nijel Terry, User (Posts: 28)

Aug 31, 2020 6:33:52 pm EDT

Polina Krasnoborceva wrote:

Could you please clarify what version of Remote Utilities Host is used on the remote machine? In case if you use version 6.10.10.0, please try updating your remote Host to the latest 6.12 Beta 2 version - there was a similar issue in the previous versions of Remote Utilities with some keys not working on a remote computer in some circumstances, which was fixed in the most recent Beta version releases.
The 6.12 Beta 2 version is available for the download on this page.

Hi Polina,

Thank you for the advice.  I was using the latest stable host v6.10.10.0 on the computer I was testing connecting to with the linux viewer.  I installed 6.12 Beta 2 host and the typing problem seems to be resolved now.

I tried opening the viewer using the terminal and can see there is a lot of output of what the viewer is doing in the terminal.  I was unable to reproduce the crash but I will keep launching viewer from linux terminal each time I use it & will hopefully have something to share soon.

Best,
Nijel

Windows 10 2004 Update

Nijel Terry, User (Posts: 28)

Aug 31, 2020 12:46:41 pm EDT

Just wanted to add my .02 here, I've defaulted my host settings to Use Legacy Capture Mode, especially if the host computer is a laptop.  I've noticed that many laptops when the lid is shut and the Use Legacy Capture Mode is not checked, the Viewer gets a blank black screen.  Opening the lid restores the image on the viewer screen.  Turning on Use Legacy Capture Mode enables the viewer to operate a laptop with a closed lid.

Viewer for Mac and Linux - Beta testing

Nijel Terry, User (Posts: 28)

Aug 31, 2020 12:35:07 pm EDT

I have been testing the Linux Viewer on OpenSUSE 15.2 for the past 3 days and I have been unable to enter passwords containing special characters on the host computer.  I'm not sure which characters aren't working, I'll do some more testing later on to see which keys aren't working.  I'm using US-English keyboard layout on all PC's.

Other than that I occasionally have a problem with connecting to my host computer.  The host window loads briefly and then the Viewer and Host windows crash. After the first crash, subsequently launching the viewer and connecting to a host will crash the viewer again.  Restarting the computer seems to resolve this but it has happened a few times at least.

It's nice to have a viewer in Linux. Can't wait for the Linux host!

Disconnection while using adwcleaner

Nijel Terry, User (Posts: 28)

Mar 03, 2020 11:15:00 am EST

In AdwCleaner 8.0.2 settings disable "Ask before rebooting PC" what it does during the cleaning process is close every process and then reboot the PC but if you don't disable that setting there will be a prompt for the user to click OK after all running process's have been quit. It will reboot automatically after you disable that setting & RU will start when the PC is restarted.

Where is the Linux viewer?

Nijel Terry, User (Posts: 28)

Nov 14, 2019 6:41:04 pm EST

Just wanted to thank the RU dev team for working on a Linux version.

Crashing Windows 10 1903

Nijel Terry, User (Posts: 28)

Jul 13, 2019 12:53:55 pm EDT

Thank you for 6.10.10.0!! I had this issue too, luckily with only 1 client. Updating all to latest version to avoid future headaches.

Restart host fails after Remote settings from Viewer

Nijel Terry, User (Posts: 28)

May 17, 2019 6:15:23 pm EDT

Whenever I need to enter Remote settings from Viewer and at the end you have to Press OK to restart the remote host, it never restarts successfully, it always needs to be manually restarted either by the client rebooting their PC or opening Start Host or using an alternative remote desktop program to Start Host.
Is anyone else having this problem? I'm using the latest Host, Viewer & RU server as of this writing.

Remote View Event Viewer

Nijel Terry, User (Posts: 28)

May 15, 2019 6:51:59 pm EDT

Conrad wrote:

Hello Brian,

You mean direct access, a connection mode similar to Terminal or Remote Registry mode, not just running compmgmt.msc in the Full Control mode?

This would be great if event viewer could be added just like this without needing to log in & disturb the screen.

Headless remote PC

Nijel Terry, User (Posts: 28)

May 09, 2019 11:15:07 pm EDT

Hi John,

I sometimes have the same issue when upgrading host's or changing host settings that require restarting the host. It varies from PC to PC & I haven't isolated the cause yet.  I use two different remote programs as a precaution & make sure I'm logged in on my secondary program before doing any host upgrade or host restarts.  In almost all cases rebooting the host computer will auto-start the host with Windows, if this is your only option I'd recommend scheduling a system restart in Task Scheduler to occur just after you upgrade or restart the host on remote machines.  

I hope this helps.

Best,
Nijel
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