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Crashing Windows 10 1903

Nijel Terry, User (Posts: 22)

Jul 13, 2019 12:53:55 pm EDT

Thank you for 6.10.10.0!! I had this issue too, luckily with only 1 client. Updating all to latest version to avoid future headaches.

Restart host fails after Remote settings from Viewer

Nijel Terry, User (Posts: 22)

May 17, 2019 6:15:23 pm EDT

Whenever I need to enter Remote settings from Viewer and at the end you have to Press OK to restart the remote host, it never restarts successfully, it always needs to be manually restarted either by the client rebooting their PC or opening Start Host or using an alternative remote desktop program to Start Host.
Is anyone else having this problem? I'm using the latest Host, Viewer & RU server as of this writing.

Remote View Event Viewer

Nijel Terry, User (Posts: 22)

May 15, 2019 6:51:59 pm EDT

Conrad wrote:

Hello Brian,

You mean direct access, a connection mode similar to Terminal or Remote Registry mode, not just running compmgmt.msc in the Full Control mode?

This would be great if event viewer could be added just like this without needing to log in & disturb the screen.

Headless remote PC

Nijel Terry, User (Posts: 22)

May 09, 2019 11:15:07 pm EDT

Hi John,

I sometimes have the same issue when upgrading host's or changing host settings that require restarting the host. It varies from PC to PC & I haven't isolated the cause yet.  I use two different remote programs as a precaution & make sure I'm logged in on my secondary program before doing any host upgrade or host restarts.  In almost all cases rebooting the host computer will auto-start the host with Windows, if this is your only option I'd recommend scheduling a system restart in Task Scheduler to occur just after you upgrade or restart the host on remote machines.  

I hope this helps.

Best,
Nijel

Headless remote PC

Nijel Terry, User (Posts: 22)

May 08, 2019 1:34:32 pm EDT

Did you try legacy capture mode & installing the monitor driver?    https://www.remoteutilities.com/support/kb/full-control-and-view-mode-isn-t-working-or-is-unstable/

FR: Remote Utilities Server - Linux Version

Nijel Terry, User (Posts: 22)

May 06, 2019 4:08:09 am EDT

Looks like the 2.7.6.0 server worked on Ubuntu with Wine 3.0.5 according to this report https://appdb.winehq.org/objectManager.php?sClass=version&iId=37862
I'd going to do some testing with Linux when I have time. Anyone have a working configuration with Host, Server or Viewer?

FR: Linux, Mac - Host

Nijel Terry, User (Posts: 22)

May 06, 2019 3:39:16 am EDT

If Remote Utilities had Mac & Linux support it would be the best remote program. Period. IMO.

Host 6.10.9 service needs to be started manually at every boot

Nijel Terry, User (Posts: 22)

May 06, 2019 3:04:22 am EDT

Is there a way to use the Task Scheduler to auto start the host? I thought I saw a guide to do that somewhere & I can't find it now.  I'm having problems with a client's host not starting now after a W10 upgrade.  Tried reinstalling the latest host version & verifying service is set to auto on the admin account.  Also sometimes when doing a simple upgrade the host fails to start afterwards & requires manually starting the host. If there was a way to Task Schedule host to automatically start if crashed that would help. I never upgrade a client now unless I'm connected on my other remote program in case I lose the host during upgrade.

FR: Remote Utilities Server - Linux Version

Nijel Terry, User (Posts: 22)

May 06, 2019 2:51:22 am EDT

Has anyone tried running the dedicated server on a WIndows VM machine on Linux?

Server Address Book missing

Nijel Terry, User (Posts: 22)

Dec 10, 2018 7:08:28 pm EST

I have a similar issue or perhaps the same one as Steven and Cristian. I only have one Viewer PC and no plans for any additional Viewers needed so my solution was to stop using the cloud address book feature altogether.  

When I was using the cloud address book I needed to repeatedly sign back in to the server because it would sign me out very frequently and this made adding and removing clients very tedious or impossible.
Eventually I couldn't even sign in at all and I just gave up on using the feature and exported my address book to the Viewer and disabled signing in to the server so now my Viewer launches much faster.

As a side note, I can only connect and see the online status of clients when I am on the same LAN as the server if my Viewer PC's network connection is routed through a VPN.
For some reason it doesn't work from inside the network. When I'm using my cellular hotspot or another ISP or my VPN it works but I can't connect to the server domain address from inside the network.

A side note to the side note; the only way I am able to make clients I know are online appear online and connectable while my Viewer is on the same LAN as the server without using a VPN is if I edit the server address on each client on the Viewer address book and remove the domain name of the server and enter the server LAN IP address. Obviously this isn't going to work for when I'm on the road so I just use my VPN in the office instead.

It's not really a problem for me to use a VPN while in the office so I'm not complaining, I just think this is an interesting problem and if anyone else has dealt with it and has a fix I'm all ears.
Edited:Nijel Terry - Dec 10, 2018 7:12:40 pm EST
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