Nijel Terry's community posts

Hi Polina,

I don't have a license key file, I have a license key in the form of text in a word document. Is there a way I can use this?

EDIT:  I believe my license was purchased during version 6 of Remote Utilities if that helps.

EDIT:  I figured it out! I upgraded my v6 license to v7 at https://www.remoteutilities.com/buy/upgrade-form.php

Hi Polina,

Is there a way for me to use my Pro license on linux?

Will a new beta Linux Viewer be available soon? The license has expired.  Thank you for a wonderful program!

Hi Conrad,

Thanks for looking. I haven't had any more glitches like that one.

Hi Conrad,

This is my daily driver, I updated the Viewer today.

Thank you Polina! I appreciate your attention to the issue.  It didn't cause any harm to me but I imagine for someone without a backup it could be quite a mess rebuilding the lost data.

Just wanted to clarify, I didn't restore/replace my address book XML file. I re-created the client that was deleted. Still using the original XML file.

I just loaded the new Linux Viewer and I noticed one of my clients had an entry duplicated in all of my address folders.  This is not something I did. When I tried to delete the duplicate entry out of one of the folders it was copied to RU Viewer crashed. Upon re-opening RU that client was deleted out of every folder, including the folder it belonged in.  I restored the client from a backup I made and it hasn't glitched again so far.  I created a Test Folder and a Test Client and that didn't create any crash or glitch that I can see.
It is a good idea to create a backup of your address book before launching the new viewer just in case there is a glitch.  I don't think the Linux Viewer has automatic backups like the Windows version does.

I am running Manjaro XFCE Kernel 5.9.16-1

https://www.remoteutilities.com/download/viewer1.0.8.b8.tar.gz  worked for me downloading the new Linux Viewer

UPDATE: Ok it changed again since my last update.  Now the download page button links are correct and there is now a .deb package available as well as the .tar.gz version.  A nice touch for the .deb users.  Thank you RU!

UPDATE: Although clearing my cache and cookies appeared to have allowed viewing the new version of the download page, the download button still points to the expired version of the Linux Viewer.  I modified the download link to https://www.remoteutilities.com/download/viewer1.0.8.b8.tar.gz  and this worked for downloading the new version of Linux Viewer. The website appears to need the download button updated to point to https://www.remoteutilities.com/download/viewer1.0.8.b8.tar.gz

I just went to https://www.remoteutilities.com/download/linux.php which still had the expired version available.  As an experiment I cleared all my browsing history, cache, cookies, etc (Firefox 87.0) and now Version 1.0.8.q Beta 8, April 1, 2021 Free license (expires June 1, 2021).  Is available.  This may help others who are unable to see the new download link.