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snk-nick, User (Posts: 28)

Feb 22, 2019 9:34:55 pm EST

If I have RU installed on a clients Domain Controller, am I able to add their AD structure to my viewer? Or is this possible in some other manner (besides running a VPN I guess).

Polina, Support (Posts: 1408)

Feb 25, 2019 10:48:32 am EST

Hello,

Thank you for your message.

Please refer to this guide on adding domain controllers.

Hope that helps.

snk-nick, User (Posts: 28)

Feb 26, 2019 3:44:10 am EST

Support level: Free or trial

Hi Polina,

That seems to only apply to machines that are on the same network. Does this work using an RU connection?

Cheers,

Nick.

Conrad Sallian, Support (Posts: 2692)

Feb 26, 2019 5:45:28 am EST

Hello Nick,

The domain controller that you want to add must be in directly visibility to the Viewer. Unfortunately, by design there is no way to broker this connection somehow, not to mention security implications.

Thanks.

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