Knowledge Base

Features

Full Control and View mode isn't working or is unstable
Performance, Features
Drag-n-drop restrictions
Features
What is a direct connection?
Features, Connectivity
What is an Internet-ID connection?
Connectivity, Features
Are you from the VNC family?
Features
Can I run Host in hidden mode?
Security, Features
Certain keys not working in Full Control mode
Features
Ctrl + Alt + Del is not sent to the remote PC
Features
Does Remote Utilities work in a web browser?
Features
Does the program require ActiveX or Java Runtime Environment?
Features
Host icon is not being displayed in the system tray
Features
Host service won't start
Features, Installation, Upgrade
How do I import records from a spreadsheet into my address book?
Features
Is Remote Utilities HIPAA compliant?
Features, Security
Mapped drives are not showing in File Transfer mode
Features, File Transfer
Some windows or menus are not visible
Features