cosmos's community posts

Polina Krasnoborceva wrote:

Please note that the address book will not be copied to another machine along with the settings. In order to copy the address book please refer to  this page .

I see a file connections_4.xml in the same appdata directory, can't I just copy it to the other system?

Good morning,

perhaps you should try to recreate the issue:

* Install viewer in a LAN that has both IPv4 and v6
* Create a one-click host using the online configurator and check use IPv6
* Install this host in the same LAN
* Connect to the system directly over IPv6, should work
* Try to connect to system directly over IPv4, does it work?

Polina Krasnoborceva wrote:
Could you please let me know if you're able to establish a connection using the IPv4 address to the Host when the  Use IPv6  checkbox is  disabled ?

No, it did not change anything. I could see that there was an IPv4 listener but I could not connect.

In addition, please clarify if you have selected the Use IPv6 checkbox in the Host Settings -> Network -> Port tab only or if the checkbox is also ticked in the following location:
Right-click on the connection in the main Viewer window and select  Connection Properties , navigate to the  Network  tab:
   
If this checkbox is not selected, please try to enable it and see if the issue persists.

I have uninstalled the one-click host which had IPv6 enabled, sorry. Initially it was enabled in both places. I could not connect via ipv4. I deselected it and still couldn't connect...

I've created a one-click custom executable, having enabled IPv6 in the settings. If I understand correctly, it allows IPv6 traffic in addition to IPv4. If not, then the following is a feature and not a bug, no need to fix anything.

I've installed this on a system on a LAN that has both IPv4 and IPv6 enabled. I can connect to the host just fine with Internet-ID. I can also connect to it using a fe80 IPv6 address. I can't connect to it using IPv4, even though I see that a listener does exist on 5650/tcp4.

Can you try to reproduce this?

If I terminate the connection from the viewer side, the wallpaper is restored. If I terminate it from the host side (I'm using the agent version), then the black display remains.

That's great, thanks!

I've been using the remove wallpaper option, but I see that after the session finishes, the wallpaper is not changed back. I'm using custom agents created by the MSI configurator.

I've got my viewer perfectly installed on my main desktop system, with its settings, (free) license key etc. Is it possible to "copy" these setting to the fresh viewer installations I made to my laptops and tablet?

Polina, strike that out. Everything worked fine, I must have entered something wrong during MSI creation.

cosmos wrote:

Polina I've created a custom MSI host, with a (very) long password under Security -> Authorization -> Single Password. The password is something like ASDx78qwedx7A(*xyeas78ctwe689c(XCTASXT87 (yeah, I know :) )

However, trying to connect to the client the password is not accepted. Is there some sort of limitation regarding the password length and/or the allowed characters (ie are only number allowed?) ?

There seems to be an issue with the (offline) MSI configurator. When the custom host is installed to a system, it does not keep the password I've specified. Perhaps, I'm doing something wrong, will open another thread for the issue.

We can close this as solved :)