cosmos's community posts

Hello,

we are in the process of upgrading some old Windows XP systems running host 6.10.0. On each of the new systems I want to ins ert the internet id of that the XP system had, in order to avoid changing viewer options as well for our teleworkers.

Is there a registry key I can change on the new system to set the internet id to the old val ue?

Of course I will first disable internet-id functionality on the XP system, before doing so.

Thanks again. I'll wait for the newer viewer to appear then, before proceeding!

Thank you for your most informative post.

You've covered my questions, but I think I did not phrase my question (3) correctly. What I wanted to ask is whether 6.10.x portable viewers can work ok with the new relay and the new hosts. If they could, I could postpone viewer upgrades till I'm finished with all the host upgrades on my net.

Hello,

1) is the procedure outlined in https://www.remoteutilities.com/support/docs/updating-remote-utilities/#Updating_Portable_Viewer still valid?

2) we had deployed the 6.10 host using group policy. Now we want to deploy the newer hosts, without while keeping the existing configuration. What should I select during the MSI creation wizard to accomplish this task?

3) Finally, we are thinking of first deploying the new hosts and relay server (I presume that on the relay, the new version will keep the configured users and settings). In the coming weeks we will update the portable viewer software of our teleworkers. Is that ok, or do you expect this rollout to be problematic due to incompatibilities?

Thanks in advance for all info provided.

Perfect, I was not saving the connection. It now works just fine, thank you!

Hi Conrad, the relevant settings are under the RDP client properties. Shouldn't they persist?

I prefer RDP over RU's own remote, it's much snappier, especially on Windows 10 systems.

Hello,

I've got a dual monitor host with Windows 10. At home I'm using the RU relay to connect to this work system. I also have a dual monitor setup at home. I've tried going to the RDP properties of the connection and enabling "Use all my monitors for the remote session", however the change does not persist (option is unchecked if I visit RU options again).

Can you offer some advice on making this work?

Issue was strickly due to VPN software, changed DNS and could not resolve the ip address of the relay. Modified the hosts file, all is good now.

Opened #3896 for the issue.

Today's host log follows:
---06:57:24:160 38 127.0.0.1 Remote screen connection. Started.  
 21.12.2020---06:57:24:925 36 127.0.0.1 Access granted.  
 21.12.2020---07:01:13:597 39 127.0.0.1 Remote screen connection. Closed.  
 21.12.2020---07:01:42:613 38 127.0.0.1 Remote screen connection. Started.  
 21.12.2020---07:01:42:628 36 127.0.0.1 Access granted.  
 21.12.2020---07:15:47:194 39 127.0.0.1 Remote screen connection.