Hello Andreas,
Thank you for your message.
Could you please try enabling the
Use legacy capture mode checkbox in the
Host settings -> Other tab and see if it helps to resolve the issue?
![20/5000 Black screen - 08 Jun 2020 02:43:34](/bitrix/components/bitrix/forum.interface/show_file.php?fid=6272)
Please make sure to restart the Host after enabling the checkbox.
In addition,
here's a troubleshooting KB article that might also provide a useful solution.
Please let me know if the issue persists.