I really want to move fr om my current remote solution to RemoteUtilities, but I seem to be having issue after issue.
Here are a couple examples:
I am trying to connect to a host in my own network, using the Internet-ID connection, and all I get is a blank screen. I've searched the community and have seen everything from "use legacy settings", which results in the host denying the connection and doing a countdown loop, so reboot the host. FYI.. if this host weren't in my own network wh ere I could RDP into it, how would I actually reboot the host if the viewer cannot connect? Here is the kicker... the small icon in the viewer shows the host with the lock screen. But when I try to connect, it attempts to connect, then flickers, then goes blank.
Another issue is the time it takes for the viewer to notice the screen has been locked or the user logged out. In that "other" remote software, it is instantaneous to see the locked screen. In Viewer, it takes the better part of 20-30 seconds.
I am running all current software: viewer, host and RU server.