On my upgrade Windows Server 2016 (Upgraded from 2012) I am unable to connect to the ID server on the internet This is only appearing. I receive the following error messages.
CheckID Connection to internet-id error. Host: "id.remoteutilities.com:5655". Exception class: "EIdSocketError". Message: "Socket Error # 11001
CheckID Connection to internet-id error. Host: "id.remoteutilities.com:443". Exception class: "EIdSocketError". Message: "Socket Error # 11001
Ports are open in my firewall.
I am able to access the ID servers from standalone viewers installed on other computers (Windows 10) from inside my firewall so it is not a Firewall Issue.
There is no longer Antivirus installed on my 2016 server.
The Windows Firewall is disabled for all connection types on my 2016 server.
There was no problem with the viewer when this server was 2012.
I do believe that for the first month or so after upgrading the viewer did work properly.