Trying to use text chat from a Viewer 220.127.116.11 to a Host v18.104.22.168, both Windows 10. Using private Server. When I'm in a session, and I click Chat in the Toolbar, it opens beside my session window. When I type into it, nothing is sent to the remote, with either pressing Enter key, or clicking Send button. Host and no chat window appears on the other side either. Experienced this with a Host v22.214.171.124 running on Windows 7 as well.
Tried upgrading the Host remotely to version 126.96.36.199, but it failed. I will update if I'm successful and if the upgrade has any effect on chat.
Did you upgrade using Remote Install tool? If so, please re-download and re-install the Viewer https://www.remoteutilities.com/download/viewer6.5.msi . We updated the installer file yesterday without changing the version number because there a small issue with some files missing in the installation folder, and this prevented Remote Install from working properly.
You're killing me Conrad :) You should always update the version number. It prevents situations like this. I'm using the Portable Viewer, so I will try download a fresh version. I did experience an issue with Remote Upgrade, so hopefully this will fix it.
Remote Upgrade is not working, after downlading the updated Portable Viewer. I keep getting auth errors, even though I can do a Full remote session. I don't have time right now to mess with it, I will try again at home tonight.
Here are the errors I get:
***** Start of log ***** Date: 12/15/2016 11:33:53 AM Action: install/upgrade. Checking files of the RUT Host. ---------- Action for: VNTESTBED (VNTESTBED) Auth try to the host... Unable auth. ***** End of log *****