Here is the the situation:
User downloads agent and runs it, tells me the ID and password.
I login and then I do a remote install (upgrade) using a custom host msi.
In the host msi, I do NOT check the option to generate a new ID. I do, however, set a password in the msi so I can connect.
The host runs and it closes the agent. The Internet ID is no longer the same as the agent, so I cannot connect.
If I rerun the agent, it has the same ID as the last time I ran the agent. If I run the host, it has the same (not the agent ID) that the host had the last time it ran.
Is there a way to make the ID so it will be the same on the host and agent? Otherwise, it makes it more diffficult to switch from agent to host when I need longer access.
ALSO, I wish the password for the host would stay the same as the agent, so I don't have to use a pre-programmed password in the msi.
When I switch from agent to host (by using the upgrade feature in the viewer), I want the agent ID and the agent PASSWORD to transfer to the host.
Edited:jackk - Oct 08, 2015 11:18:04 pm EDT