Community

7.1.7.0 Free / Newbee I Be and testing this remote software as of 231006 / If I'm using 2 computers for remote access with up to 10 connections on one computer, can I use the same free license on the second computer as a backup to access the same hosts with my initial free license?  This is to assure that if I have computer problems, I can use the second computer for the remotes and vice versa.

I apprecite the quick response and this valuable info.  I'm starting with the XP's of my list and working my way up.  I was surprised at the non-responsive "Auto-Logon" function.   I almost made a grave mistake, going ahead and removing the former remote and although I had researched the auto-logon function (in case of reboots), RU did not auto log in as I anticipated.  I had to contact the 2 owner(s) and have them run the host to get back online.  More research turned up that the auto logon function has problems.  It was suggested through more research that the startup host shortcut needed to be present in the StartUp folder of the Start Menu, regardless if it was auto running in services or not.  The suggestion was to make sure services showed the Host auto running and the Run shortcut was in in the Startup folder before more auto and manual reboot tests.  It works that way but all it did for me was make me leary about any more undiscovered "nor working" things and trusting the auto logon to work especially  with machine hundreds of miles away.  I was wondering if this is a quirk with the free program or a glitch in the paid programs as well.  My next test is booting into networking safemode and forced reboots when encountering stubborn or non-responsive mahine.  Needless to say the former remote has been reinstated on these two just in case.  Looks like a few months before I'm convinced to switch.
Again I appreciate the help.

Hey, Robert!  I'll offer a suggestion for you on this one... I don't think the Remote Utilities agent or host would be handling any kind of autologon for you, that would be a function that you would setup in the machine.

If you are talking about the host automatically starting up at boot up, with the installed Host, that SHOULD happen... BUT I have found through personal experience that some older and more sluggish machines (generally anything running XP likely falls under this heading) may need a little extra time at boot up before starting some background services.

If you go into the Services list in your control panel and find the "Remote Utilities - Host" listing, double click on it and change the "Startup type" to "Automatic (Delayed Start)" that may help you.  This gives Windows a little extra time to start up some other programs before it tries to start the RU host up.

May or may not help, but worth a try!