As of this morning I am completely unable to connect to any remote hosts - even ones which I can reach using other methods.
My event log gives;- 29:44:06_19-08-2014_561 InetConnection #102114. Internet connection to Work Desktop (server.rutils.com:5656). 44:44:06_19-08-2014_733 Connection #102114. Connection to "Work Desktop" failed. Mode: <Authorization>. 44:44:06_19-08-2014_733 Context #102114 removed. Mode: <Authorization>.
I can ping server.rutils.com and it resolves to 184.108.40.206 and replies. This is the second time recently that we have had this, the last time your servers were down, and this is a problem as we purchased this software to replace LogMeIn as a support option for our customers.
Edit:-- Seems to be back up and running now.
Edited:Simon Threlfall-Searson - Aug 19, 2014 2:53:00 am EDT
So what was the cause for not connecting? Did you figure it out?
P.S. ID servers were running perfectly and there were no downtimes since that last one. Well, even that last one was just a human factor, not something with the software itself. Anyway, we'll soon move to a more advanced configuration and we'll notify about it beforehand.