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can't connect to host after host upgraded

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Mark Liquorman, User (Posts: 10)

May 01, 2022 9:44:54 am EDT

Site is using Agent. No problems connecting with Agent v6.10, but of course can no longer do file transfer. Upgraded site to v7.1.2 and can no longer connect. Haven't had issues with other sites.

Pauline, Support (Posts: 2702)

May 04, 2022 3:53:37 pm EDT

Hello Mark,

Thank you for your message.

Could you please let us know if the issue still persists for you or if you're able to connect now? In case if the issue still persists, please feel free to send us the most recent Host logs - you can send them to support@remoteutilities.com.

Looking forward to your reply.

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