Apparently the picture of the error didn't properly attach or display. Anyway the file in question is in "%SystemRoot% and has a filename about 50 characters or so in length and starts with "RManViewer.exe1_42B36C.............."
At some point, I lost the picture that should be shown on the Remote Viewer icon on my Windows desktop; what I get looks like the one for Notepad. If I select Properties and "Change Icon", I get a message that a file can't be found : I can't find anything in my "C:\Program Files (x86)\Remote Utilities - Viewer\" folder that look appropriate. What should it be?
Thanks Conrad! I understand why the incompatibility, and it really isn't a big issue. I just want to be covered in that emergency situation where I need to send a program update and for whatever reason can't get their host/agent updated.
I recently upgraded my version of Viewer to 220.127.116.11 after being prompted when I opened it up. Unfortunately, I had to connect with a client who has older version of Host, so it wouldn't allow me to do a File Transfer. Are prior versions of Viewer downloadable? I thought I could stick it on another computer I don't use much "just in case" such a situation happens again so I can do what I need to do and worry about upgrading them later.
On a related note, is there an easy way to get and install latest version of Agent?
Didn't find that setting, but did uninstall and install what may be a newer version, and it now works. I've used RU for a bunch of years now, but that was the first time I'd every run across that error message!
I use the Viewer from my laptop to connect to several Hosts. I'm a little leery of saving the Password for each Host (especially to my desktop back in my office) just in case my laptop is lost/stolen. Of course, this means I have to remember a bunch of passwords.
Is there a way to password protect the Address book? This would allow me to only have to remember 1 password and I'd feel more comfortable knowing I could save my client's passwords but they would be safe.