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Right-click taskbar context menu not shown in client

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Pete Burgess, User (Posts: 6)

Apr 20, 2018 9:42:17 am EDT

Support level: Free or trial

I'm trying to use RU to "Full Control" a laptop allowing me to use it alongside my desktop without switching keyboard and mouse.

Both machines are running Windows7 64bit.

When I right-click a taskbar button to show the context-menu, I can see the menu appear on the actual laptop display:

but it's not shown in the RU client:

Conrad, Support (Posts: 2495)

Apr 20, 2018 2:20:52 pm EDT

Hello Pete,

You should enable the option "Capture alpha-blending windows". Here is a related KB article:
https://www.remoteutilities.com/support/kb/some-windows-or-menus-are-not-visible/

Hope that helps.

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