Looking for a solution for remote work? See how Remote Utilities can help! (X) Dismiss

Community

Remote Utilities Viewer for Mac andLinux has been released. Send us your feedback and report bugs in this discussion thread.

Right-click taskbar context menu not shown in client

Links used in this discussion

Pete Burgess, User (Posts: 6)

Apr 20, 2018 9:42:17 am EDT

Support level: Free or trial
I'm trying to use RU to "Full Control" a laptop allowing me to use it alongside my desktop without switching keyboard and mouse.

Both machines are running Windows7 64bit.

When I right-click a taskbar button to show the context-menu, I can see the menu appear on the actual laptop display:

but it's not shown in the RU client:

Conrad, Support (Posts: 2495)

Apr 20, 2018 2:20:52 pm EDT

Hello Pete,

You should enable the option "Capture alpha-blending windows". Here is a related KB article:
https://www.remoteutilities.com/support/kb/some-windows-or-menus-are-not-visible/

Hope that helps.

* Website time zone: America/New_York (UTC -4)

This website uses cookies to improve user experience. By using this website you agree to our Terms of Service and Privacy Policy.