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Remote Utilities Viewer for Mac andLinux has been released. Send us your feedback and report bugs in this discussion thread.

PnP-Monitor Lock driver is unsigned

Pete Burgess, User (Posts: 6)

May 20, 2018 12:33:14 pm EDT

Support level: Basic

Do we need to download and install RU Host again?

I've tried the driver from the Host Options Drivers tab of my existing 6.8.0.1 installation but that still fails.

The download page still only has v6.8 to available.

Right-click taskbar context menu not shown in client

Pete Burgess, User (Posts: 6)

Apr 20, 2018 9:42:17 am EDT

Support level: Basic

I'm trying to use RU to "Full Control" a laptop allowing me to use it alongside my desktop without switching keyboard and mouse.

Both machines are running Windows7 64bit.

When I right-click a taskbar button to show the context-menu, I can see the menu appear on the actual laptop display:

but it's not shown in the RU client:

PnP-Monitor Lock driver is unsigned

Pete Burgess, User (Posts: 6)

Mar 27, 2018 8:48:02 am EDT

Support level: Basic

Thanks for such a quick response and action, I'm looking forward to the resolution once M$ have verified your status.

PnP-Monitor Lock driver is unsigned

Pete Burgess, User (Posts: 6)

Mar 26, 2018 5:20:58 pm EDT

Support level: Basic

Having rebooted, Device Manager indicates that the driver is disabled because it's signature can't be verified. Displaying the driver details shows "Remote Utilities LLC" as the signer (as in the screen shot above), so the question is: what certs need installing to make this work???

PnP-Monitor Lock driver is unsigned

Pete Burgess, User (Posts: 6)

Mar 26, 2018 4:40:43 pm EDT

Support level: Basic

I've manually installed the certificate from the x64 driver and run the driver installed which didn't show any errors.

Device manager indicates that the driver has installed but requires a reboot to enable.

PnP-Monitor Lock driver is unsigned

Pete Burgess, User (Posts: 6)

Mar 26, 2018 3:56:12 pm EDT

Support level: Basic

So which root/intermediate/cross-signed certificates need installing/updating?