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Unknown error when saving MSI

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Scotty Hughes Jr., User (Posts: 5)

Jul 16, 2019 6:52:12 pm EDT

Support level: Free or trial
When I made the first post. Last night around Jul 15, 2019 9:51:58 pm EDT. It was about 10-15 minutes before that. I started to Google after my 5th or 6th fail.

Scotty Hughes Jr., User (Posts: 5)

Jul 16, 2019 10:53:41 pm EDT

Support level: Free or trial
I have tried again tonight. Your server outage must have been the issue. I was able to make a package tonight. As a suggestion for lessons learned, take a play out of the play book of other companies and make a status page. That way we can see services that are interrupted or under maintenance so we don't have to assume the worst.

Polina Krasnoborceva, Support (Posts: 663)

Jul 17, 2019 5:25:50 pm EDT

Hello,

I'm glad to hear it works now!

Of course, thank you for the suggestion. I will forward it to our team and we'll see what we can do.

Let me know if you have more questions.
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