Looking for a solution for remote work? See how Remote Utilities can help! (X) Dismiss


Remote Utilities Viewer for Mac andLinux has been released. Send us your feedback and report bugs in this discussion thread.

Pop-ups with v6.5.0.5 Viewer

Links used in this discussion

BartB, User (Posts: 41)

Dec 10, 2016 7:51:24 pm EST

The new viewer version on Windows 10 keeps popping up a notification that a host in online. I have turned off the notifications in the Viewer options, but seems to have no effect, they pop up anyway.

Jason Unger, User (Posts: 15)

Dec 10, 2016 7:53:05 pm EST

Restart your viewer (including quitting the icon that is in the tray) after changing that setting. I've already made a bug report.

BartB, User (Posts: 41)

Dec 10, 2016 8:00:52 pm EST

Restarting the viewer does not make any difference, the pop-ups keep coming.

Conrad, Support (Posts: 2491)

Dec 11, 2016 9:17:36 am EST

Hello Bart,

Yes, it's a bug. We can reproduce it. We'll fix it in in a couple of days - just wanted to wait a bit and see if there's anything else arises that we could also fix in that update.

Thank you.

Conrad, Support (Posts: 2491)

Dec 11, 2016 9:32:15 pm EST

Hello Bart,

The issue has been fixed. Version is available for download.

Let me know if you need further assistance.


BartB, User (Posts: 41)

Dec 12, 2016 2:27:01 pm EST

Not fixed. Same issue persists. Email to support sent.

Conrad, Support (Posts: 2491)

Dec 12, 2016 3:34:55 pm EST

Hello Bart,

I responded via email. Please, try to completely re-install the Viewer with deleting its %app data% files.


* Website time zone: America/New_York (UTC -4)

This website uses cookies to improve user experience. By using this website you agree to our Terms of Service and Privacy Policy.